I explore opportunities of creating values to both business and customer experience. I focus on identifying right problems to solve based on real use cases. I try and learn new approaches, and apply for what I do to make outcomes more innovative. Emotion-driven design approach is my latest seasoning.
I visualise and simplify complex challenges based on the stories of customers. It is for clarifying and communicating what challenges we solve, why we do, and how we create solutions based on opportunity tree. Moreover, it brings visibility of how front and back of the service work organically.
I do hands-on transformation to actualize ideas and concepts into minimum viable yet lovable outcomes. I'm a believer in Data-driven design and rapid prototyping & validation which help to optimize design outcomes. I have been successfully done Full design stack from Research, CX, UX/UI, and Visuals.
I have deep experience in eCommerce, retail, and SaaS.
I value team work, building trust, constructive conversation, encouragement, appreciation, growing together, details, and improving design process and quality of works.
Technical skills
Managerial & interpersonal skills
Designer
SOK
Jan 2020 - Present • 3 yrs 1 mo
UX Designer
Eficode
Jun 2018 - Jan 2020 • 1 yr 8 mo
Aalto University
Master's degree, Collaborative and Industrial Design
2016 - 2021
Seokyeong University
Bachelor of Arts (B.A.), Visual Contents Design
2009 - 2015